My biosensor wire is missing/damaged
If a biosensor wire breaks off or detaches under your skin and you can't see it, don't try to remove it. Contact your healthcare provider if you have symptoms of infection or inflammation — redness, swelling, or pain — at the insertion site.
To report a product issue, or other support needs, please log into your Stelo account and submit your request through SteloBot.
For assistance with your order(s), reporting a product issue, or other support needs, please log into your Stelo account and submit your request through SteloBot.
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What does Brief Sensor Issue mean?
Brief Sensor issue means that your Stelo system detected that the biosensor can no longer determine your glucose reading. Learn how to fix it.